Booking process

  • How do I book one of the apartments?

    Simply fill out the contact form on our booking page with your preferred dates, the number of guests, and any special requests. We’ll reply within 24 -48 hours (if not sooner) to confirm availability and provide pricing details. CLICK HERE to check availability.

  • Can I book through a third-party platform like Airbnb?

    At the moment, we only take direct bookings through our website to offer you a more personalized experience and special discounts for longer stays.

  • Do I need to pay a deposit to secure my booking?

    Yes. Once you have filled out our booking form, we have checked availability, and have emailed you back saying that your dates are available, we require a 50% deposit to confirm your reservation. The 50% deposit is payable once we’ve confirmed your dates. The remaining balance is due no later than your check-in date.

  • What is your cancellation policy?

    For a full refund of your deposit, you must cancel at least 30 days before your check-in date. Cancellations made within 30 days of arrival are non-refundable.

  • Are there any discounts available?

    Yes! We offer a 10% discount for first-time guests who book a stay of one week or more. Additionally, we provide a 10% discount for stays longer than four weeks to all.

Property details

  • Do the apartments have air conditioning?

    Yes! Both apartments are equipped with air conditioning—Oliva Old Town has air conditioning units in the bedrooms, kitchen, and living room, while Oliva Beach features central air conditioning throughout.

  • Is there Wi-Fi in the apartments?

    Yes, both apartments offer free, high-speed Wi-Fi throughout.

  • Do the apartments have laundry facilities?

    Yes, both apartments come with a washing machine and drying racks for your convenience.

  • How many people can each apartment accommodate?

    The Oliva Old Town apartment comfortably sleeps up to 4 guests, while the Oliva Beach apartment can accommodate up to 6 guests. Keep in mind that the beach apartment feels coziest with up to 4 guests, but it’s possible to host 6.

  • What kitchen amenities are provided?

    Both apartments feature fully equipped kitchens. Oliva Old Town offers an induction hob, state-of-the-art oven with steamer, microwave, toaster, and dishwasher. Oliva Beach includes an induction hob, oven, large refrigerator, freezer, and all necessary pots, pans, and utensils. A dishwasher is also in each apartment for easy clean up.

  • Are there fresh beach towels available?

    Of course. It wouldn't be a vacation rental without them. No need to pack your own beach towels or shower towels. We have plenty of fresh beach and shower towels in the apartments for you to use.

Location and area

  • Where exactly are the apartments located?

    The Oliva Old Town apartment is in the heart of the historic district, overlooking a charming traditional Spanish square. The Oliva Beach Getaway apartment is centrally located at Oliva beach, just a short walk from the sand and with views of the mountains. Due to data protection, the exact address will be given to you once your booking is confirmed.

  • How far is the beach from Oliva old town and old town form the beach?

    Oliva Old Town is approx. 2 kilometers away from Oliva Beach. That said, the beaches of Oliva stretch 10 kilometers wide. So it depends on what part of the beach you want to visit.

    Our Oliva Beach Getaway apartment is centrally located and all major attractions like restaurants are within walking distance.

    Our Oliva Old Town apartment is also centrally located and you can reach everything in the old town by foot.

  • Do I need a car?

    Getting to Oliva is best with a car. And getting to and from Old Town to the beach is also easier with a car. Yes, you can walk the 2 kilometers to the beach if you like but there's nothing better than driving away from the beach in your car with your sunglasses on, the windows down, and the breeze in your hair.

  • What is there to do around the apartments?

    Both apartments are ideally located. In the Old Town, enjoy strolling through historic streets, visiting cafes, and exploring the local culture. At the beach, you can relax on the sand, enjoy watersports, or explore local restaurants. We’re working on a detailed local guide for the best places to visit on our Recommendations page.

Check-In & Check-Out

  • What time is the earliest Check-In?

    The earliest Check-In is 3 p.m. Not sooner. We want to make your first moments walking into the apartment as clean, fresh, and impressive as possible.

    If you do arrive earlier than 3 p.m. please let us know in advance, and we’ll do our best to accommodate. Also, you can check out our Recommendations page for things to do while you wait.

  • How do I get the keys to the rental when Checking In?

    After confirming your reservation, and a few days before your arrival, we will email you how the key handover will go. Lock box, pin code, or meet in person. We will let you know the closer it gets to your arrival.

  • What time is the latest Check-Out?

    The latest Check-Out is 10 a.m. Not later. Just like how we want to make your first moments walking into the apartment as clean, fresh, and impressive as possible... we want to do that for the guests arriving after you.

    If you check out at 10:00 but don't fly out until later in the day, please let us know in advance, and we’ll do our best to accommodate. Also, you can check out our Recommendations page for things to do before you depart Oliva.

  • Do I need to do anything when Checking-Out?

    To communicate to our cleaning team what has and has not been used, please leave all used beach towels, shower towels, and bath mats on the floor of the bathroom. Please leave all unused towels and bathmats where they are.

    If you are feeling extra helpful, you are more than welcome to strip the beds and leave the used bed sheets on the floor and the duvet on the bed. It is not mandatory to do, but we do get asked by guests if they can do that for us. That's why we are writing it in here so you don't need to ask. Yes, you can do it if you wish. But it is not a must. Thank you in advance.

  • How do I give back the keys to the rental when Checking-Out?

    A few days before your departure, we will email you how the key handover will go. Lock box, pin code, or meet in person. We will let you know the closer it gets to your departure.

House rules

  • Are pets allowed?

    Unfortunately, pets are not allowed in our apartments.

  • Is smoking allowed?

    Both apartments are non-smoking. Smoking is allowed outside on the terraces or balconies and ashtrays are provided. Please dispose of any cigarette butts properly.

  • Are there quiet hours?

    We ask guests to observe quiet hours after 10 p.m. to ensure a peaceful stay for everyone, especially since both apartments are in residential areas.

  • Can I leave the air conditioners when I leave the apartment?

    No. Leaving the apartment with one ore more air conditioners on is strictly prohibited. It's also extremely rude to the environment. Turn all air conditioners off before leaving the apartment.

  • There are a lot of locks on the doors. Do I need to lock all of them? And is Oliva safe?

    Yes and yes. Oliva is very safe. No need to worry about that.

    The reason why there are so many locks is to actually keep everyone safe. For example, in the Old Town apartment there is a metal gate in front of the front door. The metal gate needs to be locked at all times to, yes, keep you safe, but also to keep the cars passing by safe as well. If you leave the metal gate unlocked and it swings open and hits a car, you are responsible for all damages.

    So keep all locks locked for your and everyone else's safety.

Parking and transportation

  • Is parking available?

    The Oliva Old Town apartment does not have private parking. The Oliva Beach Getaway apartment does have private parking. For both rentals, free public parking is available near both properties. We can provide details on the best nearby parking options when you book.

  • Do I need a car to get around?

    It’s not necessary to have a car but it is recommended. Everything in Oliva Old Town is within walking distance. everything in Oliva Beach is within walking distance. But there's 2 kilometers in between Old Town and the Beach - plus the entire Oliva Beach is 10 kilometers long. Not to mention getting to Oliva. There's no public transportation, taxis, trains, or busses. The best and smartest option for getting to and from Oliva and everywhere in between is by renting a car.

Families & long stays

  • Are the apartments suitable for families?

    Yes! Both apartments are family-friendly. Oliva Old Town is ideal for smaller families, while Oliva Beach can comfortably accommodate up to 6 people, including children. If you need a high-chair in the apartment, just ask and it will be there on your arrival.

  • Can I stay long-term?

    Absolutely! Both apartments are available for long-term stays. We offer discounts for stays longer than four weeks.

    The Old Town apartment is particularly great for those house-hunting or staying while renovating their own property.

    The Beach Getaway apartment is perfect for a retreat in the off-season months with the peace and quiet to finally finish that big project you've been working on (in between walks on the beach:-)

Amenities and extras

  • Does the Oliva Beach Getaway apartment come with beach gear?

    Yes! The Oliva Beach Getaway apartment has beach chairs, a stand-up paddleboard, and beach games that guests can use during their stay.

  • Is there a grill available for outdoor cooking?

    Yes, the Oliva Old Town apartment has an outdoor kitchen with a grill on the terrace, perfect for dining al fresco.

Special requests

  • Can I request a late check-out or early check-in?

    We do our best to accommodate requests for early check-ins and late check-outs based on availability. Please contact us in advance, and we’ll let you know if it’s possible. Please scroll up to read more about our Check-In and Check-Out rules.

  • Can I host a small event or gathering in the apartment?

    We kindly ask that guests do not host parties or large gatherings in the apartments to respect our neighbors and the local community. However, small, intimate dinners or gatherings on the terrace or balcony of no more than 8 people are welcome.